Privacy Policy

Last updated: October 6, 2026

MissNoBiz ("we," "our," "us") provides missed-call text-back and AI SMS services for local businesses. This policy explains what information we collect, how we use it, and your choices.

1. Information we collect

Account information: your name, business name, email address, mobile number, and password (stored as a one-way hash).
Business information: services, hours, pricing, and other details you provide to train your AI assistant.
Call and message data: phone numbers, message content, and timestamps for calls and texts handled by the service on your behalf.
Billing information: processed securely by our payment provider (Stripe). We never store full card numbers on our servers.
Usage data: basic analytics about how you use the dashboard (pages viewed, features used).

2. How we use your information

To provide the service: sending automated text-backs to your missed callers, answering their questions, and booking appointments.
To operate your account: authentication, billing, support, and service notifications.
To improve the service: aggregated, de-identified analytics.

We do not sell your personal information. We do not share your contacts' phone numbers or message content with third parties for marketing purposes.

3. SMS messaging consent

By providing your mobile number and using MissNoBiz, you consent to receive automated text messages related to your account and the service, including missed-call alerts, AI conversation summaries, and administrative messages.

Message frequency varies based on your call volume and account activity.
To opt out of marketing or notification texts, reply STOP at any time. You will receive a confirmation and no further texts will be sent to that number, except as required to service your account.
For help, reply HELP or contact us at the email below.
Message and data rates may apply according to your mobile carrier plan.
Carriers are not liable for delayed or undelivered messages.

Your business's own customers receive texts only through numbers you control, under your own messaging consent practices. You are responsible for ensuring you have proper consent to message your contacts.

4. Data sharing

We share data only as needed to operate the service:

Twilio — to send and receive calls and text messages.
Stripe — to process subscription payments.
Hosting providers — to run our servers and databases.
Legal compliance — if required by law or valid legal process.

5. Data security

We use industry-standard measures including encrypted connections (HTTPS/TLS), hashed passwords, and restricted server access. No method of transmission over the internet is 100% secure, but we work to protect your data.

6. Data retention and deletion

We retain account and message data while your account is active and for a reasonable period afterward for legal and operational purposes. You may request deletion of your personal data at any time by contacting us; we will honor verified requests within 30 days, subject to legal retention obligations.

7. Your choices

Update your business and account information anytime in the dashboard.
Opt out of non-essential texts by replying STOP.
Cancel your subscription anytime; cancellation stops future billing and, at the end of the billing period, service.

8. Children

MissNoBiz is a business service and is not directed at children under 13. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or a notice in the dashboard. Continued use of the service after changes take effect constitutes acceptance.

10. Contact us

Questions about this policy? Email us at moremiamicustomers@gmail.com.