Terms of Service

Last updated: October 6, 2026

These Terms of Service ("Terms") govern your use of MissNoBiz, a missed-call text-back and AI SMS service for local businesses. By creating an account or using the service, you agree to these Terms.

1. The service

MissNoBiz automatically texts your business's missed callers, answers common questions via AI, and helps book appointments. Plans are billed monthly (Starter $99/mo, Pro $149/mo, AI Receptionist $299/mo) and include a 14-day free trial. A valid payment method is required to start the trial; you will not be charged until the trial ends, and you may cancel anytime before then at no cost.

2. Your account

You must provide accurate business and contact information.
You are responsible for keeping your password confidential and for all activity under your account.
You must be at least 18 years old and authorized to act for the business.
One account per business location unless otherwise agreed.

3. Acceptable use

You agree not to use MissNoBiz to:

Send unsolicited marketing messages or spam.
Message individuals without proper consent, in violation of the TCPA, CTIA guidelines, or carrier policies.
Transmit unlawful, harassing, deceptive, or abusive content.
Attempt to disrupt, reverse-engineer, or misuse the service.

You are solely responsible for obtaining proper consent from your own contacts before they receive texts through your MissNoBiz number. Violation of messaging laws or carrier policies may result in immediate suspension.

4. SMS messaging terms

Consent: By providing a mobile number and using the service, you consent to receive automated account and service-related text messages from MissNoBiz.
Frequency: Message frequency varies with your call volume and account activity.
Opt-out: Reply STOP to cancel messages to your number. You will receive a confirmation text and no further messages will be sent, except as required for account servicing.
Help: Reply HELP for assistance, or email moremiamicustomers@gmail.com.
Rates: Message and data rates may apply per your mobile plan.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.

5. Billing and cancellation

Subscriptions renew automatically each month at the then-current plan rate.
Cancel anytime from your dashboard or by contacting us. Cancellation takes effect at the end of the current billing period; service continues until then.
Failed payments may result in suspension after reasonable retry attempts and notice.
Refunds are handled case-by-case; contact us within 14 days of a charge to request review.

6. AI-generated messages

Responses to your callers are generated by AI based on the business information you provide. While we work to keep responses accurate, AI output can be imperfect. You are responsible for reviewing your AI training data and for any commitments the AI makes on your behalf. Call-button and booking actions are logged as user interactions, not confirmed outcomes.

7. Service availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, modify features, or suspend the service with reasonable notice.

8. Limitation of liability

To the maximum extent permitted by law, MissNoBiz is provided "as is" without warranties of any kind. Our total liability for any claim arising from the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost customers or revenue.

9. Termination

Either party may terminate with notice as described in Section 5. We may suspend or terminate accounts that violate these Terms, engage in unlawful messaging, or fail to pay. Upon termination, your access ends and message history may be deleted after a reasonable retention period.

10. Changes to these terms

We may update these Terms; material changes will be communicated via email or dashboard notice. Continued use after changes take effect constitutes acceptance.

11. Contact

Questions? Email moremiamicustomers@gmail.com.